Takahashi America

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Returns

RETURN POLICY - U.S.

For items bought directly through our website, you may request a refund within 90 days of purchase for any reason.  Full refunds will be issued for merchandise that is returned in "new" condition, with all original packaging and instructions, and with original receipt.  All refunds will be credited to your original form of payment.  If you ordered by credit card, we will credit your account within 14 business following receipt of your returned merchandise.  If you request an exchange, you will be charged for the new item and credited for the return. Unfortunately, we are unable to refund original shipping charges. Please call (713)529-3551 or email support@takahashiamerica.com for more information or to schedule a return.

 

For purchases from Takahashi dealers, please refer to your dealer website and/or salesperson to request return policy information.

 

RETURN POLICY - International Returns

International orders fulfilled directly from Takahashi America have a different return process. Orders may be returned within 90 days in "new" condition, with all original packaging and instructions, and with original receipt. Takahashi America will issue a refund or store credit for the merchandise, but not duties, taxes or tariffs. Please call (713)529-3551 or email support@takahashiamerica.com for more information or to schedule a return.

 

For purchases from Takahashi dealers, please refer to your dealer website and/or salesperson to request return policy information.

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